Flight 093. Paul sounds like a robot (sorry, guys), Alex sounds authoritative (he's always right, no?). The BA Speedbird 100 beer (when need Glen to assess it!). Some on-board pop that foams too much (Alex is the worst passenger). On-board food: increasing portions, farm-to-plane, rooftop potatoes. After the on-board food: the toilet to passenger ratio revealed (but also how to cram gold in a lavatory). Don't get too much on-board food: getting weighted to board (do the 7 layers of clothing count?). The future of ISL Ataturk and Mexico's airports (and BER, the Fyre Festival of airports). The tricky category C airports in Europe, Innsbruck, LCY and others that require special training (and specific technologies). The continuing acts of customer experience contritions by BA (afraid of JetBlue maybe?) and United (but it goes only so far). JAL really did name its low cost Zip Air Tokyo (and used Word to create the logo). The best Priority Pass lounges awards. Tons of feedback. And the uncertain future of the Sukhoi Superjet 100, after the sad tragedy.