Flight 016. The KLM social media initiatives, the silence at Helsinki airport, the ticket auctions from Iberia, the pre-loading of bags by Delta, the good deed of SouthWest, the sale of Aer Lingus, the ANA rebrand, the TSA repeated security failures and Airbus in the Silicon Valley.

Note: we do apologize for the subpar sound of this episode. 


I. News of the week

II. Innovation of the week

III. Airport of the week