‘The screen said to go to gate 33 for the flight to Glasgow,’ Ms McGuinness says.

‘But when I went to the desk it said Leeds-Bradford.’

‘When I asked at the desk, they said “this is the right one”.

‘I asked them to check again just before we boarded, but they still said I was in the right place.'

For once, it's not a case of booking a flight to the wrong city, it's pure incompetency from the carrier, Jet2. 

The airline decided to call for a taxi to take her on a five-hour journey