‘The screen said to go to gate 33 for the flight to Glasgow,’ Ms McGuinness says.
‘But when I went to the desk it said Leeds-Bradford.’
‘When I asked at the desk, they said “this is the right one”.
‘I asked them to check again just before we boarded, but they still said I was in the right place.'
For once, it's not a case of booking a flight to the wrong city, it's pure incompetency from the carrier, Jet2.
The airline decided to call for a taxi to take her on a five-hour journey